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F&B Retail Operations Manager
2 months ago
BACHA COFFEE PTE. LTD. is seeking a highly skilled and experienced Assistant F&B Retail Manager to join our team.
Key Responsibilities:- Assist the Store Manager in overseeing the daily operations of the Coffee House & Boutiques, ensuring a smooth and efficient customer experience.
- Monitor and maintain the highest standards of customer service, ensuring all staff meet the company's grooming standards and adhere to established procedures.
- Prepare weekly rosters and ensure all service staff are properly trained and equipped to meet customer needs.
- Direct and coordinate activities between kitchen and service staff to ensure seamless service delivery.
- Supervise coffee services and catered events, maintaining a clean and organized environment.
- Assist in setting up and clearing down the front and back of house operations.
- Ensure compliance with food safety regulations and minimize waste.
- Handle cash, POS system, and report daily sales.
- Organize documentation and reports on shift work and maintain accurate inventory control.
- Responsible for ordering stocks and ensuring the latest products and updated product catalogue are available.
- Daily Meal Allowance
- Daily Shift Allowance
- 13 Month Salary
- Monthly Incentives
- Birthday Incentives
- Long Service Incentives
- Staff Discount
- Panel Doctors
- Excellent Branding
- Store Operations
- Sales
- Leadership
- Able To Multitask
- Quality Control
- Food Safety
- Interpersonal Skills
- Inventory
- Retail Sales
- Selling
- Inventory Control
- Inventory Management
- Customer Satisfaction
- Team Player
- Customer Service
- Food Service