Technical Helpdesk Expert

**Position: Technical Helpdesk Engineer** **Duration: Permanent** **Location: Singapore **Responsibilities**: - Perform basic troubleshooting based on SOP and guides - Escalate tickets to next level and ensure resolution within Service Level Agreement - Ensure that all customer queries and any follow-up interactions are logged into CRM accurately and...

Sanmina Corporation is seeking a skilled Helpdesk Technical Assistant to join our team. As a Helpdesk Technician, you will be responsible for providing technical assistance to our clients and internal teams.Key Responsibilities:Providing technical support via phone, email, and in-personResolving technical issues with desktops, laptops, and other...

About the RoleThis is an exciting opportunity for a Technical Helpdesk Engineer to provide first-level support and troubleshoot system and network problems. You will work independently to carry out day-to-day IT support with good analytical problem-solving, time management, and decision-making skills.

Job Overview:The Helpdesk and Technical Assistant will provide technical assistance and administrative support to ensure the smooth operation of our IT systems. This role requires excellent technical skills, strong communication abilities, and a positive attitude.Main Responsibilities:Technical Support: Provide helpdesk and remote support to resolve service...

Roles & ResponsibilitiesResponsibilities:1. Responsible for 1st level and 2nd level response to customer technical support queries.2. Open trouble ticket for customer reported incident and follow through ticket management process till ticket closure.3. Provide response to customer technical support queries through email as well as phone calls.4. Perform 1st...

**Job Overview**:As an ICT Helpdesk Setup Manager, you will be responsible for establishing and managing an efficient and effective ICT helpdesk system to support internal users with technical issues and inquiries. You will oversee the setup, configuration, and optimization of helpdesk tools, processes, and resources to ensure timely resolution of IT-related...

(URGENT HIRINGS) - IT HELPDESK / TECHNICAL SUPPORT Join to apply for the (URGENT HIRINGS) - IT HELPDESK / TECHNICAL SUPPORT role at Jobscentral 2 days ago Be among the first 25 applicants Perform first level troubleshooting on all reported incidents Provide First Call Resolution (FCR) technical support Troubleshoot and investigate cause of user's problem...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a IT Helpdesk Specialist who is ready to join us in creating a...

Job OverviewWe are seeking a Technical Helpdesk Engineer to join our team at Alphaeus Pte Ltd. As an IT/Desktop Support Engineer, you will be responsible for troubleshooting client hardware and software issues, installing and maintaining hardware and computer peripherals, and providing technical support to clients.Key Responsibilities:Troubleshoot client...

Job DescriptionThis is an exciting opportunity to join our team at Stefanini, Inc. as a Desktop Support Technician. We are looking for a highly skilled individual with a strong background in desktop support and helpdesk services.In this role, you will be responsible for providing technical support to our clients, including installing, configuring, testing,...

Job Summary:We are seeking a highly skilled Client-Focused IT Expert to join our team at Virtual IT Group (VITG). As a Client-Focused IT Expert, you will provide technical support to our clients, working closely with the IT Support Team Lead/Service Delivery Manager.Main Responsibilities:Provide technical support to clients via phone, email, and helpdesk...

About UsWe are a team of experienced professionals dedicated to providing exceptional IT support services.Our ServicesAssessment and installation of IT infrastructure and systemsHelpdesk support and ticket resolutionTroubleshooting software and hardware issuesOngoing support and maintenance services

Job SummaryThe Helpdesk Support Engineer will serve as the first point of contact for users experiencing technical issues and service requests. This role involves providing basic technical support, managing user accounts, and ensuring smooth onboarding processes for students, teachers, and staff.The Helpdesk Support (L1) Engineer will work closely with Tier...

About the Role:We are seeking a highly skilled Remote Helpdesk Analyst to join our team at Virtual IT Group (VITG). As a Remote Helpdesk Analyst, you will provide technical support to our clients, working remotely and occasionally on-site.

**Responsibilities: - Ensure all L2 and L3 issues are promptly forwarded to the software engineering team and to follow up to ensure these issues are resolved. - Ensure issues are resolved within set Service Level Agreement and Objectives timeframes. - Ensure user issues and resolution reports are submitted on a daily basis. **Requirements: ** - Diploma or...

**IT Technical Helpdesk Support Needed!!** ~Strong in Chinese Mandarin Communication~ Job Requirements: - IT helpdesk first-level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Good communication...

Job Profile:SANMINA-SCI SYSTEMS SINGAPORE PTE. LTD. is hiring a Helpdesk Technician to join our team. The successful candidate will provide technical support to employees, including general helpdesk support and desktop/laptop maintenance and troubleshooting.The ideal candidate will have a strong understanding of computer systems and a minimum of 2 years of...

**Job description**: **IT Helpdesk Manager We are looking for an experienced IT help desk manager to oversee our IT Helpdesk team providing 1st level exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical...

**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description:Responding to incident requests/enquiries/solutions via email under ticketing system or phone. ...