
Inbound Contact Center Leadership Role
2 weeks ago
Experience the thrill of leading a high-performing inbound contact center as our next Manager. This exciting role offers the opportunity to drive results, foster exceptional customer experiences, and develop talented teams.
Key Responsibilities:- Elevate customer satisfaction through data-driven decision making and innovative solutions.
- Develop and implement strategies that enhance operational efficiency and reduce costs.
- Cultivate a culture of continuous learning and growth for team members.
- Bachelor's degree in Business Administration or related field.
- At least 3 years of experience in contact center management.
- Proven track record of success in driving customer engagement and loyalty.
- Excellent leadership and communication skills.
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and supportive team.
- A comprehensive training program to help you succeed in your role.
We are a forward-thinking organization dedicated to delivering exceptional customer experiences. Join us and be part of a team that values innovation, collaboration, and continuous improvement.
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Senior Officer, Inbound Contact Center
6 days ago
Singapore UOB Full timeOverview Join to apply for the Senior Officer, Inbound Contact Center role at UOB . 2 weeks ago Be among the first 25 applicants. About UOB: United Overseas
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Manager, Inbound Contact Center
2 weeks ago
Singapore UOB Full timeJoin to apply for the Manager, Inbound Contact Center role at UOB Get AI-powered advice on this job and more exclusive features. About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...
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Contact Center Representative
6 days ago
Singapore beBeeCustomer Full time $2,000 - $2,800Job Title: Call Center AgentDescriptionWe are seeking a skilled and experienced Contact Center Representative to join our organization. The successful candidate will be responsible for handling inbound calls, making outbound calls, and providing general customer service duties.Key Responsibilities:Handling patient enquiries and providing billing...
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Contact Center Supervisor
1 week ago
Singapore beBeeLeadership Full time $54,000Job Title: Contact Center SupervisorWe are looking for a dedicated and experienced professional to lead our Contact Center team. As a Contact Center Supervisor, you will be responsible for overseeing daily operations, ensuring high service levels, and supporting the growth and development of your team.This is an excellent opportunity for someone who is...
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Contact Center Manager
2 days ago
Singapore Terra Systems Full timeOverview Since its incorporation in 2003, Terra Systems has become a leader in IT systems integration, providing customized, efficient, and cost-effective solutions to enterprises of all sizes. Headquartered in Singapore, Terra Systems operates in over 10 countries in the Asia Pacific region. We specialize in designing, building, managing, and optimizing IT...
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Contact Center Operations Director
5 days ago
Singapore beBeeCustomerService Full time $90,000 - $120,000Job OverviewThe role of Call Center Manager is a strategic leadership position that involves overseeing the daily operations of a 24/7 contact center. This includes ensuring seamless customer service delivery, optimizing team performance, and driving business growth.Leadership & Team Management: Lead, mentor, and motivate a large team of supervisors, team...
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Contact Center Operations Manager
1 week ago
Singapore beBeeLeadership Full time $3,500 - $5,500Job Opportunity: Contact Center Team LeadWe are seeking a seasoned professional to oversee a team of Customer Service Officers in our Contact Center. The successful candidate will be responsible for ensuring seamless daily operations, driving team performance, and maintaining service excellence.The Team Lead will supervise daily operations and monitor CSOs'...
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Senior Contact Center Director
5 days ago
Singapore beBeeCustomer Full time $90,000 - $120,000Dynamic Contact Center LeaderWe are seeking a seasoned contact center manager to oversee our 24/7 operations. This pivotal leadership role is responsible for ensuring seamless customer service delivery, optimizing team performance, and fostering a positive and efficient work environment across all shifts.Key Responsibilities:Lead, mentor, and motivate a...
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Call Center Leadership Role
2 weeks ago
Singapore beBeeLeadership Full time $6,000 - $8,000We are seeking a skilled and experienced Call Center Manager to lead our call center team. The successful candidate will be responsible for overseeing day-to-day operations, ensuring service standards are met, handling escalated issues, and driving continuous improvement in team performance and customer satisfaction.The ideal candidate will have excellent...
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Team Lead Contact Center
1 week ago
Singapore Peoplebank Full timeOverview Job Title: Team Leader – Contact Center Location: Suntec, Singapore Employment Type: Full-time contract role Salary Range: Up to SGD 4,500 per month Eligibility: Open to Singaporeans Job Overview We are looking for a Team Leader to supervise and guide a team of Customer Service Officers (CSOs) within our Contact Center. The successful candidate...