Contact Center Representative

Job Title: Contact Center RepresentativeWe are seeking a highly skilled Contact Center Representative to provide exceptional customer service and support our daily operations. The ideal candidate will have excellent communication skills, be able to multitask in a fast-paced environment, and maintain up-to-date knowledge of all products and services.Key...

Job Title: Contact Center RepresentativeAbout the Role:We are seeking a highly skilled and motivated Contact Center Representative to join our team. As a key member of our customer service department, you will be responsible for handling customer inquiries, complaints, suggestions, and commendations received via phone.Your Key Responsibilities Will...

Job DescriptionWe are seeking a professional to provide exceptional customer service via phone, email, and chat. The successful candidate will be responsible for responding to customer inquiries and resolving issues in a timely manner.This is an exciting opportunity to work with a leading bank's contact center team.The role requires excellent communication...

Job Title: Call Center RepresentativeWe are seeking a professional and efficient Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound customer calls, responding to customer inquiries, resolving complaints, and providing accurate information.About the Role:Handle inbound and...

Dynamic Contact Center LeaderWe are seeking a seasoned contact center manager to oversee our 24/7 operations. This pivotal leadership role is responsible for ensuring seamless customer service delivery, optimizing team performance, and fostering a positive and efficient work environment across all shifts.Key Responsibilities:Lead, mentor, and motivate a...

Service Quality Contact Center LeadAs a Service Quality Contact Center Lead, you will play a pivotal role in ensuring the highest standards of service delivery are maintained across our contact centers. Your primary focus will be on leading a team of quality specialists who work closely with business stakeholders to identify and resolve customer issues...

Job OverviewThe role of Call Center Manager is a strategic leadership position that involves overseeing the daily operations of a 24/7 contact center. This includes ensuring seamless customer service delivery, optimizing team performance, and driving business growth.Leadership & Team Management: Lead, mentor, and motivate a large team of supervisors, team...

Job Title: Contact Center SupervisorWe are looking for a dedicated and experienced professional to lead our Contact Center team. As a Contact Center Supervisor, you will be responsible for overseeing daily operations, ensuring high service levels, and supporting the growth and development of your team.This is an excellent opportunity for someone who is...

Roles Descriptions Job Descriptions - Design, build, test, implement and support intelligent customer contact solutions - Creation of user accounts and assignment of those accounts to various roles/queues within the Contact Center System. - Building, testing and deploying ACD call routing solutions for various departments within UVA Health. - Effectively...

Experience as a Technical Lead for Cisco IP Telephony projects - Experience in deploying at least 3 contact centers ( >50 agents) - Experience with cloud contact center technologies with at least 2 contact center deployments - Experience working with telcos to provision SIP Trunks for PSTN access in Asia Pacific countries - Led at least one large scale Cisco...