Contact Center Representative

Job Title: Contact Center RepresentativeOur hotel is seeking a skilled Contact Center Representative to join our team. The ideal candidate will be responsible for handling incoming and outgoing calls, assisting guests with inquiries, processing requests, transferring calls efficiently, ensuring accurate message taking, and providing exceptional service to...

Job DescriptionWe are seeking a professional to provide exceptional customer service via phone, email, and chat. The successful candidate will be responsible for responding to customer inquiries and resolving issues in a timely manner.This is an exciting opportunity to work with a leading bank's contact center team.The role requires excellent communication...

Experience as a Technical Lead for Cisco IP Telephony projects - Experience in deploying at least 3 contact centers ( >50 agents) - Experience with cloud contact center technologies with at least 2 contact center deployments - Experience working with telcos to provision SIP Trunks for PSTN access in Asia Pacific countries - Led at least one large scale Cisco...

Job Title: Call Center RepresentativeRole Description:As a call center representative, you will be the first point of contact for customers, providing exceptional service and support. This is a fantastic opportunity to work in a dynamic environment, handling calls with poise and professionalism.Key Responsibilities: Handle customer inquiries and resolve...

**The role of Contact Center & Unified Communications Engineer is ownership, management and delivery of Contact Center and Unified Communications infrastructure requests throughout their lifecycle. **The scope covers all aspects of Voice and Data networking including traditional Data requests, MPLS, IPT, Contact Centers and Wi-Fi and may include involvement...

About the JobWe are seeking a professional to deliver exceptional customer service, ensuring timely and accurate resolution of customer inquiries. The ideal candidate will have a positive mindset, 'can-do' attitude, and passion for delivering quality customer service.Job Responsibilities:Monitor and respond to incoming calls, emails, and social media...

Roles & ResponsibilitiesAbout UsTerra Systemes is a leading customer experience solutions provider. We pride ourselves on delivering exceptional service and empowering our agents to achieve excellence. We are looking for a dynamic and passionate Contact Center Trainer to join our team and drive our training initiatives to the next level.Key...

**Position Summary** The role of Manager Network & CC (Contact Center) Solutions is ownership, management and delivery of network infrastructure requests throughout their lifecycle with particular focus on Voice and Contact Center. The scope may cover all aspects of Voice and Data networking including traditional Data requests, UCC, IPT, Contact Centers,...

About UsWe are a dynamic and growing organization dedicated to providing outstanding support to our customers around the clock. Our 24/7 contact center is the frontline of our mission, and we are looking for a strategic leader to guide this critical team to new heights of performance and excellence.

Job Descriptions - Design, build, test, implement and support intelligent customer contact solutions - Creation of user accounts and assignment of those accounts to various roles/queues within the Contact Center System. - Building, testing and deploying ACD call routing solutions for various departments within UVA Health. - Effectively describing and...