Healthcare Support Specialist Position Available
1 week ago
We are seeking a dedicated and proactive individual to assist in daily clinic operations, addressing issues in patient care, liaising with vendors, and providing exceptional support.
Key Responsibilities:
- Receptionist Duties:
- Answer telephone calls and schedule patient appointments.
- Respond to queries about the clinic.
- Administrative Duties:
- Obtain, key and maintain accurate patient data records.
- Provide clear guidance on basic clinical procedures.
- Assist in patient health insurance claims process.
- Manage internal and external communications.
- Arrange hospital admission, laboratory, and imaging services when required.
- Assist in mediation process between patients and healthcare providers.
- Manage clinic inventory count and assist to order stock and supplies when low.
- Oversee purchasing, maintenance, and repair of clinic equipment when required.
- Clinical Duties:
- Dispense medications accurately.
- Provide financial counselling.
- Chaperone/Accompany doctor during consultation when required.
- Evaluate safety and cleanliness of premises and consultation rooms.
- Sterilize medical equipment and sanitize designated areas.
Requirements:
- Minimum O'Levels or equivalent qualification.
- Relevant experience in clinic/healthcare setting preferred.
- Excellent interpersonal skills for effective liaison with patients, healthcare providers, and specialists.
- Excellent written and verbal communication skills.
- Excellent organizational skills to ensure quality services are provided.
- Proficient in computer software.
- Able to work on weekends as required.
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