Restaurant Operations Director

12 hours ago


Singapore SARAI RESTAURANT PTE. LTD. Full time

About the Role

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This is a key leadership position in SARAI RESTAURANT PTE. LTD. responsible for overseeing the daily operations of our restaurants.

Key Responsibilities:

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  • Lead and manage a team of restaurant staff to deliver high-quality customer service and achieve sales targets;">
  • Work closely with chefs and other personnel to plan menus, manage food costs, and maintain consistency in food preparation and presentation;">
  • Oversee the administration and operations of multiple restaurant outlets, ensuring compliance with company policies and procedures;">
  • Direct hiring, training, and scheduling of food service personnel, and ensure they have the necessary skills and knowledge to perform their duties effectively;">
  • Implement standardized procedures, rules, and regulations to maintain a safe working environment and adhere to company standards;">
  • Maintain a clean and well-maintained outlet, adhering to NEA requirements and ensuring proper functioning of equipment;">
  • Investigate and resolve customer complaints concerning food quality and service;">
  • Manage daily sales deposits, prepare financial reports, and perform other administrative tasks as required;">
  • Ensure compliance with all relevant laws and regulations, including health and safety standards;">
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Requirements:

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We are looking for a highly motivated and experienced individual with a strong background in restaurant management. The ideal candidate will possess:

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  • A minimum of 4-6 years of relevant experience in restaurant management or a related field;">
  • A GCE 'N' level qualification or equivalent;">
  • Strong communication, interpersonal, and leadership skills;">
  • The ability to work independently and as part of a team;">
  • Excellent organizational, time management, and problem-solving skills;">
  • Familiarity with Point of Sales systems and other technology used in the restaurant industry;">
  • Strong analytical and budgeting skills, with the ability to make informed decisions;">
  • The ability to work in a fast-paced environment and adapt to changing circumstances;">
  • A positive attitude, with a passion for delivering exceptional customer service;">
  • The ability to lead by example, motivate and inspire team members to achieve their best;">
  • Familiarity with NEA regulations and other relevant laws and regulations.">
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Salary:

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The estimated salary for this role is SGD $60,000 - $80,000 per annum, depending on experience and qualifications.



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