Restaurant Operations Director
12 hours ago
Company Overview
JLM RESTAURANT PTE. LTD. is a dynamic dining establishment seeking an exceptional Restaurant Operations Director to spearhead our daily Front of the House and Back of the House operations.
Job Description
We are looking for a highly skilled professional with extensive experience in managing restaurant operations, ensuring seamless customer experiences, and driving business growth.
Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations to guarantee efficient service delivery
- Promote superior customer satisfaction by anticipating and addressing customer needs promptly
- Regularly review product quality, research new vendors, and negotiate favorable prices to optimize inventory management
- Supervise shifts, appraise staff performance, and provide constructive feedback to enhance productivity and employee development
- Estimate future needs for goods, kitchen utensils, and cleaning products, ensuring timely ordering and minimizing waste
- Maintain compliance with sanitation and safety regulations, adhering to industry standards and company policies
- Develop and implement effective operational strategies to increase revenue, reduce costs, and enhance brand image
- Train new and current employees on proper customer service practices, fostering a culture of excellence and teamwork
- Implement policies and protocols that will maintain future restaurant operations, aligning with the company's vision and goals
Requirements
To excel in this role, you must possess:
- Proven work experience as a Restaurant Manager or similar role, demonstrating leadership and operational expertise
- Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff
- Strong leadership, motivational, and people skills, with a proven track record of motivating teams and driving results
- Acute financial management skills, with the ability to analyze budgets, optimize expenses, and drive revenue growth
- A BSc degree in Business Administration, hospitality management, or culinary schooling is preferred but not required
Estimated Salary Range: SGD 70,000 - SGD 90,000 per annum
Benefits
We offer a comprehensive compensation package, including:
- A competitive salary range
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a talented team and contribute to the success of JLM RESTAURANT PTE. LTD.
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