Unit Handover Coordinator
5 days ago
Role Summary
About the Role">Effective customer service is crucial for a seamless experience of property owners during unit handover and defect management. This role plays a vital part in delivering exceptional service by prioritizing customer satisfaction and communicating effectively.
The key responsibilities include conducting pre-handover inspections, identifying defects, and collaborating with contractors to ensure timely resolutions. Additionally, the role involves coordinating handover schedules, guiding owners through the process, and addressing their inquiries about unit interiors.
Key Responsibilities:">">- Conduct pre-handover inspections, identify defects, and work closely with contractors to resolve issues promptly.
- Coordinate handover schedules, guide owners through the process, and address inquiries about unit interiors.
- Act as liaison between owners and contractors, ensuring timely resolution of defects.
- Relevant experience in unit handover and defects management with at least 2 years of relevant experience.
- Diploma-qualified or holds an equivalent certification.
- Able to work under pressure and manage tight deadlines.
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