
Unit Handover Specialist
2 weeks ago
We are seeking a highly skilled and dedicated Strata Management Customer Service Executive to join our team. The successful candidate will play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management.
The ideal candidate will have a strong background in customer service, with excellent communication and interpersonal skills. They will be able to work independently, prioritizing tasks and managing multiple responsibilities with ease.
The position involves conducting pre-handover inspections, identifying defects, and working closely with contractors to ensure prompt resolution. Additionally, the candidate will coordinate handover schedules, guide owners through the process, and address any inquiries about unit interiors.
- Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution.
- Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors.
- Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions.
- At least 2 years of experience in unit handover and defects management.
- Diploma-qualified or equivalent certification.
- Excellent communication and interpersonal skills.
- Able to work under pressure and manage tight deadlines.
- Detail-oriented and organized, capable of juggling multiple tasks.
- Lots of opportunities for growth and career development.
- A supportive, collaborative team environment.
- Continuous learning and development to help you advance.
This is an exciting opportunity for someone who is passionate about providing exceptional customer service and is looking to grow their career in property management. If you are a motivated and detail-oriented individual, we encourage you to apply for this role.
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