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6 days ago
Job Title: Caregiver Specialist
Location: Singapore
Salary: $ per hour (dependent on qualification)
Contract Duration: ASAP - September 2025 (with possibility of extension)
Working Hours: Monday to Friday: 8am - 5pm with a 1-hour break (flexible timings may be required occasionally), Saturday: 8am - 12pm
Vacation Requirements: Must have Tdap/MMR/COVID-19 vaccination, covered by the clinic's polyclinic services
Responsibilities:- Remind patients of upcoming appointments and assist in scheduling next appointments.
- Conduct outreach activities, including sending SMS reminders, making phone calls, and distributing mailers, to encourage patient enrollment in healthcare programs.
- Process backend enrollments from doctors' referrals, healthcare teams, and institutional homes.
- Assist patients in enrolling for health support plans.
- Promote and share information about healthcare programs during large-scale patient education events.
- Coordinate and book consultation appointments for enrolled patients.
- Communicate 'My Care Team' details to patients.
- Follow up with enrolled patients who have not completed their health plan to schedule a consultation appointment.
- Ensure that consultations are linked to patients' upcoming appointments to streamline their care journey.
- Update patient data as required.
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