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6 days ago
**Job Description:**
The iCBT Programme and Research Operations Coordinator will play a key role in supporting the ongoing implementation of the internet-based Cognitive Behavioural Therapy (iCBT) programme. This individual will work closely with the MOHT team and COMIT counsellors to ensure smooth day-to-day operations, with a strong focus on supporting counsellors in their use of the platform, monitoring participant safety, and facilitating timely clinical escalation when needed.
- Coordinate qualitative research activities such as interviews between participants and freelance interviewers.
- Collect, organize, and summarize feedback from both participants and counsellors for reporting and quality improvement purposes.
**Responsibilities:
Counsellor Engagement & Training:- Organise and support onboarding, training sessions, and ongoing case consultation meetings.
- Coordinate and troubleshoot issues reported by counsellors.
- Monitor the iCBT dashboard for any suicide risk or escalation flags and coordinate with in-house clinical psychologists to ensure timely follow-up and support.
- Assist with documentation and data organization related to programme operations.
**Requirements:
- Bachelor's degree in psychology, business, or other related fields.
- Demonstrated interest in mental health and/or digital health.
- Strong communication and coordination skills; comfortable working with multiple stakeholders.
- Good IT literacy and a willingness to engage with tech platforms and dashboards.
**Benefits Include:** A hybrid work arrangement and the opportunity to make a meaningful impact in the field of mental health.
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