Customer Experience Strategist, APAC Regional Lead

4 days ago


Singapore Insider Full time

At Insider, we are revolutionizing the way businesses engage with their customers.

About Us

We are a B2B SaaS company that empowers businesses to drive growth and deliver exceptional customer experiences.

Our Mission

We aim to connect data across channels, predict future behavior with AI, and individualize experiences from a single platform.

We have achieved unicorn status and have been recognized as a leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment.

Job Description

We are seeking a talented Customer Experience Strategist, APAC Regional Lead to own and execute our Customer Experience efforts in one of our fastest-growing regions.

You will be responsible for animating and growing our Growth Makers Club customer community across the Asia Pacific, crafting unique customer experience programs and events from our Singapore office, and working closely with Sales, Customer Success, Product, and Marketing teams.

Key Responsibilities

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