Revenue Generation Sales Manager

2 weeks ago

Singapore beBeeBanquetSales Full time $45,000 - $75,000
Job Summary

This role is responsible for driving revenue growth within the Banquet Department.

As a key member of the team, you will work closely with the Banquet Operations Department and the Executive Chef to ensure seamless execution of banquets according to client arrangements.

Key Responsibilities:
  • Establish and maintain relationships with potential banquet organizers through phone calls, written correspondence, and personal visits, achieving a high degree of closed sales.
  • Prepare periodic sales reports highlighting lead generation, identification, qualification, proposal, contract, and other relevant data as required.
  • Develop in-depth knowledge of room layouts, capacities, packages, menus, and beverage lists to propose tailored solutions to banquet organizers.
  • Continuously evaluate and propose improvements for sales opportunities, staying abreast of new banqueting and catering trends.
  • Ensure the banquet reservation book is up-to-date at all times.
  • Solicit feedback from members, compile reports on comments and feedback to analyze performance, identify areas for improvement, and develop new offers.
  • Handle inquiries related to banqueting, take bookings, and be responsible for allocating function rooms.
  • Issue and explain Events Orders, including amendments, to all stakeholders in a timely and clear manner to guarantee successful events and full client satisfaction.
  • Inspect function rooms before each event to ensure set-up is in order.
  • Address complaints, reporting them to supervisors.
  • Welcome banquet organizers prior to events, explaining proceedings to ensure they are satisfied.
  • In consultation with immediate supervisor and the Chef, propose banquet packages and menus for events.
  • Foster repeat business and revenues by providing excellent service, upselling, and recommending additional services and activities.
  • Verify billing for all functions for manager review.
  • Maintain statistical information on departmental performance.
  • Acquire familiarity with club rules, bylaws, and policies, advising members and guests accordingly.
  • Inform supervisors and the Human Resources Department of any staff on unauthorized absence.
  • Assist with other relevant duties related to F&B services in assigned outlets.
  • Maintain warm, cordial, and professional relationships with members and their guests, respecting their privacy and avoiding discussion of personal matters.
  • Assist with handling inquiries related to other outlets or departments, when necessary.

Required Skills and Qualifications:

Proven track record of success in sales, preferably in the hospitality industry. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time management skills. Familiarity with club rules, bylaws, and policies. Basic computer skills and proficiency in MS Office.

Benefits:

A competitive salary and benefits package, including opportunities for career growth and development.

Others:

The ideal candidate will have a positive attitude, a passion for delivering exceptional customer service, and a commitment to excellence in all aspects of their work.

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