Administrative Officer Patient Services
6 days ago
We are seeking a dedicated and results-driven Administrative Officer Patient Services to join our team at 1728 DENTAL PRACTICE (ANG MO KIO) PTE. LTD.
The successful candidate will possess excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities with ease.
- Coordinate patient appointments, schedules, and records, ensuring accuracy and efficiency in all administrative tasks.
- Process patient payments, handle refunds, and maintain accurate financial records, adhering to regulatory requirements and best practices.
- Provide exceptional customer service, responding promptly to patient inquiries and resolving any concerns in a professional and courteous manner.
- Participate in quality improvement initiatives, contributing to the development of new processes and procedures that enhance patient care and satisfaction.
Requirements:
- Hold a secondary school certificate or higher; proficiency in both English and Mandarin languages is mandatory.
- Exhibit strong organizational and time management skills, prioritizing tasks and managing multiple responsibilities with ease.
- Demonstrate excellent communication and interpersonal skills, building trust and rapport with diverse individuals.
- Be a flexible and adaptable team player, willing to take on new challenges and responsibilities as needed.
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