Food and Beverage Operations Specialist
6 days ago
The Food and Beverage Operations Executive leads the team to ensure exceptional service, food hygiene, and safety standards are consistently met.
This role is responsible for managing front-of-house operations, customer services, and staff scheduling to optimize outlet performance.
The ideal candidate will have excellent interpersonal and communication skills, with the ability to multitask and manage time effectively.
Key Responsibilities:
- Attend daily briefings and ensure all job assignments are completed.
- Assist in developing training manuals and conduct on-the-job training for new operational staff.
- Ensure operational staff maintain smooth operations, quality, and quantity of food & beverage, and adhere to hygiene standards.
- Respond to member complaints and feedback, motivating operational staff to achieve compliments within targets.
- Engage operational staff in upselling food & beverage to increase revenue, relieve staff during shortages, and plan events.
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