Food & Beverage Supervisor

2 weeks ago


Singapore THE RITZ-CARLTON RESIDENTIAL MANAGEMENT COMPANY OF SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Working Hours

Breakfast Shift

Mondays - Fridays

Off on weekends and public holidays, unless otherwise specified

Duties & Responsibilities

· Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist, and thank others with genuine appreciation.

· Monitor for seating availability, service, safety, and wellbeing of Residence owners and their guests.

· Complete Food & Beverage opening duties, including setting up necessary supplies and tools, and ensuring work area is clean and everything is in working order.

· Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment,

restocking items, and completing daily cleaning checklist.

· Complete inventories (e.g. opening/ordering/tracking inventory) of food and beverage supplies

· Wash all coffee and beverage dishes and serving utensils as needed.

· Prepare and serve hot beverages (e.g., tea, cappuccino, espresso, latte, etc.).

· Prepare and display pastries for daily food & beverage operations

· Prepare food items for special breakfast events

· Managing Food & Beverage Costing

· Prepare daily cover report

· Recording of equipment temperatures

· Forecast, Plan, and Execue Residence owners' events and communicate special requests to the Management Office.

· Maintain cleaning schedule for Food & Beverage Department

· Report work related accidents, or other injuries immediately upon occurrence to the Management office.

· Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies,

natural disasters).

· Protect the privacy and security of Residence owners and coworkers.

· Maintain confidentiality of proprietary materials and information.

· Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction.

· Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

· Comply with quality assurance expectations and standards.

· Stand, sit, or walk for an extended period of time or for an entire work shift.

· Perform other reasonable job duties as requested.

· Adhere to the highest standards of The Ritz-Carlton service excellence.

Tell employers what skills you have

Quality Assurance
Food and Beverage Safety, Hygiene and Security
Inventory
Coffee Making
Food and Beverage Safety and Hygiene
Property
Food and Beverage Quality Audit and Assessment
Clean Machines
Food & Beverage
Wellbeing
Reports
Service Excellence
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