Relationship Management Specialist

5 days ago


Singapore Search Index Pte Ltd Full time

Job Description

We are seeking a Relationship Management Specialist to join our team at Search Index Pte Ltd. As a Relationship Management Specialist, you will be responsible for building and maintaining strong relationships with customers to drive business growth and improve customer satisfaction.

Main Responsibilities:

  • Develop and implement relationship-building strategies to strengthen customer engagement and loyalty.
  • Analyze customer feedback and data to identify areas for improvement and develop solutions to address customer concerns.
  • Work collaboratively with cross-functional teams to ensure seamless customer experiences across multiple touchpoints.
  • Identify and pursue new business opportunities through effective communication and negotiation with customers.
  • Maintain accurate records of customer interactions and correspondence in the CRM system.

Requirements:

  • Possess at least 1 year of experience in a customer-facing role.
  • No prior experience is required, as training will be provided.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work independently with minimal supervision and as part of a team.
  • Able to adapt to changing priorities and deadlines in a fast-paced environment.

Benefits:

  • A competitive salary up to SGD $3100 per month.
  • Overtime pay, annual wage supplement, and variable bonus.


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