Higher Education Operations Manager

3 days ago


Singapore MDIS Pte Ltd Full time

Are you a seasoned professional looking for a new challenge? Do you have a passion for higher education and a knack for managing efficient admissions processes? If so, we want to hear from you Singapore University of Social Sciences (SUSS) is seeking an experienced Admissions Manager to join our Graduate Studies office.

As a key member of our team, you will play a vital role in shaping the future of our students by overseeing the admissions process for our graduate programmes. Our graduate programmes include Graduate Certificates, Graduate Diplomas, Master's Degrees, and Doctoral Degrees.

Key Responsibilities:

  • Develop and execute strategic plans to attract high-quality applicants for graduate programmes.
  • Monitor and analyze trends in graduate admissions to inform recruitment strategies.
  • Oversee the end-to-end admissions process, from application review to offer issuance.
  • Maintain and improve admissions systems and processes, ensuring they are user-friendly and efficient.
  • Work closely with IT and data management teams to optimize application platforms.
  • Ensure compliance with all relevant regulations and standards, including diversity and inclusion goals.
  • Prepare and present reports on application trends, enrollment figures, and pipeline data for leadership teams.
  • Lead and develop the admissions team, ensuring high levels of motivation and performance.

Requirements:

  • Bachelor's degree or above.
  • Proven experience in admissions management, preferably in higher education.
  • Strong project management and organizational skills with the ability to handle multiple priorities.
  • Excellent interpersonal and communication skills.
  • High integrity is a must.
  • Service-oriented mindset.
  • Proficiency with admissions system and CRM tools.


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