Higher Education Support Specialist

6 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
About the Role

We are seeking a detail-oriented and organized individual to join our team as a Higher Education Support Specialist. In this role, you will provide critical support to the development and implementation of academic programmes, ensuring seamless operations and high-quality student experiences.

Key Responsibilities
  • Support Senior Officer: Collaborate with senior officers to manage the end-to-end approval process for curricula changes and new courses for undergraduate programmes.
  • Proposal Review: Establish if proposals comply with the academic framework and apply standard procedures to address deviations by engaging the proposers or escalating to the next level.
  • Status Tracking: Track the status of proposals and communicate outcomes to stakeholders.
  • Repository Maintenance: Maintain a repository of proposals.
  • Programme Data: Assist with requests on programme and course data.
Requirements
  • Polytechnic diploma in any discipline.
  • Proficient in using IT applications and databases.
  • Knowledge of SQL/VQL would be an advantage.
  • Experience in stakeholder communications, academic services, and/or administration.
  • Good interpersonal and communication skills (both written and oral).
  • Meticulous and high attention to details.
  • Energetic, resilient, and receptive to change.
  • Fast learner who is eager to learn new skills and adapt to different situations.
  • High integrity is a must.
  • Service-oriented mindset.


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