Senior Project Manager, Client Service Expert

1 week ago


Singapore GUIDEPOINT GLOBAL SINGAPORE PTE. LTD. Full time
About the Role

We are seeking a highly skilled Project Manager to join our Client Service team at GUIDEPOINT GLOBAL SINGAPORE PTE. LTD. As a key member of our team, you will be responsible for managing key client accounts and delivering exceptional service to our clients.

Key Responsibilities
  • Manage day-to-day relationships with clients and ensure timely delivery of services.
  • Utilize our database of experts and project management tools to fulfill client requests.
  • Coordinate with subject matter experts to identify companies and job functions that can fulfill project requirements.
  • Work with a team of associates to execute on client requests and ensure project management.
  • Review client accounts to ensure performance meets expectations.
  • Collaborate with business development teams to optimize client use of our services.
  • Participate in client on-boarding calls to explain workflows and understand client preferences.
Requirements
  • Bachelor's degree and strong academic record required.
  • Fluency in English.
  • Ability to speak a second Asian language an added benefit.
  • 4 to 5 years of work experience in consulting, strategic analysis, HR search, account management, equity research, or market research.
  • High proficiency with web research and knowledge of niche websites.
  • Outgoing personality with ability to speak with people at all professional levels.
  • Excellent priority management and ability to work within tight deadlines.
  • Excellent written and verbal communication skills.
  • Ability to think creatively and focus on opportunities for growth.
  • Desire to work in a fast-paced, entrepreneurial environment.
  • Initiative and ability to handle increasing responsibility over time.
About GUIDEPOINT GLOBAL SINGAPORE PTE. LTD.

GUIDEPOINT GLOBAL SINGAPORE PTE. LTD. is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. We help our clients turn answers into action by delivering on-demand intelligence and research on request.

With a network of nearly 1.5 million experts and 1,300 employees worldwide, we inform leading organizations' research by delivering real-time data and hard-to-source expertise. Our platform is powered by innovative technology, making it both more useful and more powerful for our clients.



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