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Senior Client Services Project Manager, Japanese Language

2 months ago

Singapore SABRE ASIA PACIFIC PTE. LTD. Full time
About the Role

Sabre Asia Pacific Pte. Ltd. is a leading technology company that powers the global travel industry. As a Senior Client Services Project Manager, Japanese Language, you will play a key role in shaping the future of travel by delivering innovative solutions to our key focused hospitality customers.

Key Responsibilities:

  • Project Management: Deliver Sabre products and services to strategic hotels, meeting customer goals and shortening time to value.
  • Develop Plans: Create comprehensive project plans, including scope, objectives, timelines, and resource allocation.
  • Lead Teams: Coordinate project teams to ensure effective communication and collaboration with internal teams, customers, and third-party vendors.
  • Documentation: Maintain thorough project documentation, including plans, reports, and records of meetings and decisions.
  • Risk Management: Identify potential risks and develop strategies to minimize their impact.
  • Monitor Progress: Track project progress, ensure milestones are met, and adjust schedules as needed.
  • Communication: Provide regular updates to stakeholders and facilitate clear and effective communication throughout the project.
  • Customer Contact: Serve as the main point of contact for customers and internal teams from contract signature to successful implementation.
  • Project Completion: Oversee the completion process, ensuring all objectives are met. Conduct post-project evaluations to capture lessons learned and handover to support/account teams.
  • Subject Matter Expert: Become a Subject Matter Expert (SME) for assigned internal projects.

Qualifications and Education Requirements:

  • Bachelor's degree in Information Systems or equivalent.
  • Minimum of 5+ years managing large multi-site implementations, often international.
  • Strong written and verbal communication skills in English and Japanese.
  • Demonstrated experience in project management principles, practices, and procedures.
  • PMP certified.
  • Experience with the hospitality central reservation system (CRS) is a plus.

Personal Attributes:

  • Excellent communication and interpersonal skills.
  • High level of integrity and professionalism.
  • Strong analytical and problem-solving skills.
  • Attention to detail and impeccable follow-through.
  • Strong ownership of business outcomes.

Why Sabre?

Sabre Asia Pacific Pte. Ltd. offers a collaborative and innovative work environment where you can make a real impact on the travel industry. As a Senior Client Services Project Manager, Japanese Language, you will have the opportunity to work on projects that drive business growth and customer satisfaction. Join our team and help shape the future of travel.