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Senior Client Services Project Manager, Japanese Language

2 months ago

Singapore MyCareersFuture Full time

About the Role:

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

As a Senior Client Services Project Manager, you will oversee the delivery of Sabre products and services to our key focused hospitality customers, coordinating activities and timelines with internal teams, customers, and third-party vendors.

Key Responsibilities:

  • Project Management: Deliver Sabre products and services to strategic hotels, meeting customer goals and shortening time to value.
  • Develop Plans: Create comprehensive project plans, including scope, objectives, timelines, and resource allocation.
  • Lead Teams: Coordinate project teams to ensure effective communication and collaboration with internal teams, customers, and third-party vendors.
  • Documentation: Maintain thorough project documentation, including plans, reports, and records of meetings and decisions.
  • Risk Management: Identify potential risks and develop strategies to minimize their impact.
  • Monitor Progress: Track project progress, ensure milestones are met, and adjust schedules as needed.
  • Communication: Provide regular updates to stakeholders and facilitate clear and effective communication throughout the project.
  • Customer Contact: Serve as the main point of contact for customers and internal teams from contract signature to successful implementation.
  • Project Completion: Oversee the completion process, ensuring all objectives are met. Conduct post-project evaluations to capture lessons learned and handover to support/account teams.
  • Subject Matter Expert: Become a Subject Matter Expert (SME) for assigned internal projects.

Requirements:

  • Bachelor's degree in Information Systems or equivalent.
  • Minimum of 5+ years managing large multi-site implementations, often international.
  • Strong written and verbal communication skills in English and Japanese.
  • Demonstrated experience in project management principles, practices, and procedures.
  • PMP certified.
  • Experience with the hospitality central reservation system (CRS) is a plus.

About MyCareersFuture:

At MyCareersFuture, we are committed to connecting people with moments that matter. We believe that our technology solutions have the power to transform the travel industry and make a real impact on people's lives.