Business Process Improvement Specialist
2 months ago
About the Role
Parkway Pantai Limited is committed to delivering exceptional patient care and creating a culture of continuous improvement. As a Business Process Analyst, you will play a crucial role in assisting strategic process improvement and planning for the company's operations.
Key Responsibilities
- Drive the implementation of process improvement initiatives to enhance operational efficiency and effectiveness.
- Develop and maintain business intelligence dashboards to support data-driven decision making at the group and country level.
- Collaborate with subject matter experts to identify areas for improvement and develop strategies to address them.
- Design and deliver training programs to equip employees with the skills and knowledge needed to drive process improvement.
- Work closely with cross-functional teams to ensure seamless integration of process improvements across the organization.
Requirements
- Bachelor's degree in Computer Science, Engineering, Healthcare, or General Management.
- Minimum 7 years of relevant work experience in a healthcare or related industry.
- Black Belt certification in Lean Six Sigma or equivalent qualification.
- Ability to handle ambiguity and cultural nuances in a global market.
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