Healthcare Contact Centre Associate

Competitive remuneration package - Opportunities for professional development - Reputable organisation **As a Senior / Executive, Contact Centre (Healthcare), you will be responsible for the following duties**: - Support daily operations of the 24/7 Contact Centre and ensure smooth workflow - Maintain proper documentation of processes, enquiries, bookings,...

Roles & ResponsibilitiesContact Centre Senior ExecutiveWe are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this role, you will be the first point of contact for customers or patients, handling incoming queries via phone and email. You will play an essential part in ensuring...

Roles & ResponsibilitiesAbout the OpportunityAs a Contact Centre Senior Executive, your job is to manage and coordinate projects and tasks within the contact centre. You will be responsible for communicating with team members and stakeholders, providing guidance and support to team members, and conducting regular meetings to track progress.Your job...

COMPANY DESCRIPTION Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare services in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill...

Job Opportunity:We are seeking a skilled Contact Centre Executive to manage multiple departments and handle customer inquiries, appointments, and referrals in the Government Healthcare Sector.The ideal candidate will have strong communication and interpersonal skills to provide complete and accurate information to customers via various touch-pointsAble to...

**Executive, Contact Centre** **Responsibilities** - Supports the Institution Lead to oversee and manage the operations by: - Assisting in leave and roster planning and manages roster of staff for daily operations - Preparing documents for annual budgeting cycle and monitor budget utilization - Sharing and broadcasting updates to the team - Manage and...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,000 - $2,800 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 37648 **Job Views** 2 Roles & Responsibilities Job Scope - Handle patients’ enquiries. - Appointment booking and rescheduling. - Attend to any complaints - Other duties assigned Job...

**Senior / Customer Service Associate, Group Contact Centre** As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged...

As a vital team member, you will play a key role in ensuring seamless operational efficiency and customer satisfaction in the provision of contact centre services. This involves real-time performance monitoring, resource allocation, and effective manpower deployment.The ideal candidate should have a diploma in any field and at least 2-3 years of experience...

**Working hrs: 5days rostered (Mon-Sun)** **No overnight shifts** To manage and ensure operations of the team at the optimized level. **Key accountabilities**: - To ensure all enquiries are accounted and closed in a timely and professional manner - To manage escalated enquiries/customer resolution - To provide training/coaching to junior team members -...