Dedicated Reservation Sales Expert
23 hours ago
We are a leading hospitality company managing 18 hotels and 9 Serviced Residences, seeking a skilled Reservation Sales Executive to join our dynamic Central Reservations team.
Job Title: Dedicated Reservation Sales ExpertSalary:$4,500 - $6,000 per month
Job Description:This is an exciting opportunity to be part of a fast-paced environment where you will handle reservations received via all channels timely and accurately according to SOPs. You will liaise with bookers and hotels/sales to ensure smooth pre-arrival experience, maintain up-to-date information of all promotions and hotels information, maximize opportunities through upselling techniques, and ensure proper filing and recording of all correspondences.
Key Responsibilities:- Handle reservations efficiently and effectively
- Liaise with bookers and hotels/sales for seamless communication
- Maintain accurate and up-to-date information on promotions and hotels
- Upsell opportunities to maximize revenue
- Filing and recording of correspondences in a timely manner
- Diploma in any field
- Knowledge in Property Management System advantageous
- Proficient in MS Office and email system
- Strong customer service skills
- Able to work independently as well as a team
- Able to work shifts, including weekends and public holidays
- Upselling
- Microsoft Office
- Property Management
- Hospitality Industry
- Hospitality Management
- Selling
- MS Office
- Compliance
- Hotel Reservation
- Team Player
- CUSTOMER SERVICE
- Able To Work Independently
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