Strategic Banking Operations Manager
1 day ago
About the Role
The Premier Service Manager will provide dedicated support to Relationship Managers for their customers' servicing related matters. This role plays a key part in maintaining customer service excellence, greeting and serving our customers with the highest service standards.
Key Responsibilities
- Manage customer queries, issues, feedback and complaints with appropriate advice/solutions.
- Adopt a needs-based approach to provide recommended solutions for retail banking products to meet customer's financial needs.
- Understand and exercise Know Your Customer and Customer Due Diligence knowledge to ensure clientele suitability for HSBC during onboarding.
- Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines.
- Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines.
- Attend to the operational needs of the branch and business where required by Line Managers or Branch Director.
Requirements
- Degree holder with relevant experience in a retail banking environment.
- Strong banking and product knowledge will be an added advantage.
- A team player who is self motivated and customer service oriented.
- Possess excellent interpersonal and communication skills.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
-
Banking Operations Efficiency Manager
10 hours ago
Singapore Sumitomo Mitsui Banking Corporation Full timeJob SummaryWe are seeking a dynamic and experienced professional to join our team as a Banking Operations Efficiency Manager, focusing on driving operational efficiency within our banking operations.About the RoleThis role will play a crucial part in the strategic offshoring of activities to our Shared Service Center in Kuala Lumpur. The primary...
-
Strategic Planning Manager
4 weeks ago
Singapore Sumitomo Mitsui Banking Corporation Full timeJob SummaryAs a Strategic Planning Manager at Sumitomo Mitsui Banking Corporation, you will play a key role in supporting the planning and execution of our global transaction banking business strategy. This includes collaborating with internal and external stakeholders to develop and implement comprehensive intermediary fee waiver frameworks, backed-value...
-
Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full timeAbout the RoleWe are seeking a highly skilled Strategic Business Development Manager to join our Premier Banking team. In this role, you will be responsible for acquiring and prospecting new customers, developing and strengthening relationships with existing customers, and contributing to the growth and profitability of our Premier Banking business.Key...
-
Risk Management Executive
1 day ago
Singapore Sumitomo Mitsui Banking Corporation Full timeAbout Sumitomo Mitsui Banking CorporationSMBC Singapore serves as the Regional Hub for SMBC Asia Pacific Branches outside of Japan.Job Description:We are seeking a highly skilled Risk Management Executive to lead our Operations Planning Group in ensuring operations resilience, control, and governance across business functions and branches in APAC.This role...
-
Strategic Leader for Banking Operations
10 hours ago
Singapore United Overseas Bank Full timeOverview:United Overseas Bank Limited is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories.We are committed to our values – Honorable, Enterprising, United and Committed – which guide us in everything we do.About the RoleThis position involves leading banking operations in Singapore, driving...
-
Strategic Corporate Banking Relationship Manager
2 weeks ago
Singapore United Overseas Bank Full timeAbout the RoleThe Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help clients achieve their strategic business objectives. As a Strategic Corporate Banking Relationship Manager, you will be responsible for growing and managing a portfolio of large corporate clients, ensuring high standards of...
-
Strategic Operations Leader
10 hours ago
Singapore United Overseas Bank Full timeAbout United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories.Job SummaryWe are seeking an experienced Strategic Operations Leader to join our Group Technology & Operations team. As a key member of the team, you will be responsible for...
-
Strategic Banking Solutions Manager
10 hours ago
Singapore United Overseas Bank Full timeAbout the RoleWe are seeking an experienced banking professional to join our team as a Strategic Banking Solutions Manager. In this role, you will be responsible for developing and executing sales strategies to meet the financial and investment needs of companies in the Healthcare and Education business segment.Key Responsibilities:Manage customer banking...
-
Strategic Retail Operations Manager
10 hours ago
Singapore United Overseas Bank Full timeStrategic Retail Operations ManagerAbout United Overseas Bank LtdUnited Overseas Bank Ltd (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices. The company operates through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand.Our values – Honorable, Enterprising, United,...
-
Strategic Growth Manager, Private Banking
2 weeks ago
Singapore United Overseas Bank Full timeAbout Us United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans more than 80 years, during which we have been guided by our values - Honorable, Enterprising, United and Committed. We are committed to managing the wealth of high-net-worth...
-
Strategic Operational Resilience Manager
1 day ago
Singapore Empower Partners Search Full timeOur client is a prominent regional wholesale bank with a strong presence across Asia. About Our Client: This role presents an outstanding opportunity to be part of the Operational Resiliency team. The individual will be responsible for ensuring the institution's long-term operational resilience, with a particular focus on business continuity, crisis...
-
Singapore Sumitomo Mitsui Banking Corporation Full timeJob OverviewWe are seeking a highly motivated and experienced Sales and Relationship Manager to join our Global Transaction Banking team in APAC. The successful candidate will be responsible for promoting cash management solutions to Japanese corporate clients in the region, building and maintaining relationships with clients, and anticipating their...
-
Strategic Risk Manager
6 days ago
Singapore BARCLAYS BANK PLC Full timeAbout the RoleAs a Strategic Risk Manager in our Investment Banking division, you will play a critical role in helping us navigate complex financial transactions and ensuring operational efficiency. This is an excellent opportunity to leverage your analytical skills, industry expertise, and risk management acumen to drive business growth while mitigating...
-
Strategic Group Retail Banking Director
2 weeks ago
Singapore Charterhouse Partnership Singapore Full timeAs the Strategic Group Retail Banking Director at Charterhouse Partnership Singapore, you will be responsible for leading the entire Retail Banking, Cards, Technology and Operations establishment. Your key responsibilities will include:Key Responsibilities:Overseeing the bank's strategic Technology & Operations initiatives and programs specific to Group...
-
Strategic Delivery Manager
3 weeks ago
Singapore MICROSOFT OPERATIONS PTE LTD Full timeAbout this roleAt Microsoft Operations PTE LTD, we are seeking a highly skilled Strategic Delivery Manager to join our team. As a key member of our organization, you will be responsible for delivering high-quality consulting projects to our customers. Your primary focus will be on ensuring the successful delivery of projects, while maintaining a healthy...
-
Strategic Corporate Banking Relationship Manager
10 hours ago
Singapore United Overseas Bank Full timeJob Title: Strategic Corporate Banking Relationship ManagerAbout United Overseas BankWe are a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories. Our history spans more than 80 years, guided by our values – Honorable, Enterprising, United and Committed.Our MissionOur mission is to become the...
-
Senior Regional Transaction Banking Specialist
10 hours ago
Singapore Sumitomo Mitsui Banking Corporation Full timeAbout Sumitomo Mitsui Banking CorporationWe are a leading financial institution dedicated to providing innovative banking solutions to our clients. Our Global Transaction Banking Department is seeking an experienced professional to join our team as a Senior Regional Transaction Banking Specialist.Job SummaryThis role will be responsible for promoting cash...
-
Strategic Banking Professional
10 hours ago
Singapore United Overseas Bank Full timeJob OverviewWe are seeking an experienced Strategic Banking Professional to join our team at United Overseas Bank. This role will play a key part in driving business strategy and growth for Group Personal Financial Services (PFS).
-
Data Analytics Expert for Banking Sector
1 day ago
Singapore Sumitomo Mitsui Banking Corporation Full timeSeeking an experienced Data Analytics Expert to join our team at Sumitomo Mitsui Banking Corporation. This role is ideal for individuals with a strong background in data analysis and business intelligence, looking to drive business growth and operational efficiency in the banking sector.Job Description:We are seeking a highly skilled Data Analytics Expert to...
-
Singapore GreenLane Full timeAbout the Role:We are seeking a highly skilled and experienced Strategic Corporate Banking Relationship Manager to join our team at GreenLane.This is a unique opportunity for a seasoned professional to take on a challenging role that requires strong relationship-building skills, in-depth knowledge of corporate banking products, and the ability to drive...