Strategic Operations Leader

1 month ago


Singapore United Overseas Bank Full time
About United Overseas Bank

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories.

Job Summary

We are seeking an experienced Strategic Operations Leader to join our Group Technology & Operations team. As a key member of the team, you will be responsible for overseeing the governance and management of the T&O function in overseas branches, ensuring that issues and risks are appropriately addressed and escalated.

Key Responsibilities
  • Oversee the governance and management of the T&O function in overseas branches, including Group policy/procedure, product, system, and process rollout/implementation.
  • Manage and guide the GWOS team to ensure timely delivery of outcomes and cost efficiency through process improvements, automation, and straight-through processing.
  • Conduct T&O peer reviews of overseas branches, focusing on management and operational risks and adherence to regulations, bank policies, procedures, and standard operating processes.
  • Provide leadership and guidance to Operations Managers in overseas branches by connecting with relevant parties/functions/subject matter experts in Head Office to address needs, issues, and risks.
  • Exercise oversight on the rollout of Group policies, procedures, products, projects/system implementations to overseas branches.
  • Identify T&O process standardization opportunities and drive standardization initiatives in overseas branches, ensuring proper and consistent adoption and implementation.
  • Identify operations and technology risks in key processes, establish group-level risk indicators/key control standards for monitoring risk management, and minimize the Bank's exposure to frauds and losses.
  • Engage in internal/external/regulatory audits of overseas branches and bring group management oversight on T&O-related audit findings, management responses, and action plans.
  • Engage with various stakeholders for both technology and operations, influencing all to deliver outcomes.
Requirements
  • A degree holder in a relevant discipline with good verbal and written communication skills.
  • At least 15 years' experience in wholesale banking operations, including operational risk management, with a good broad-based knowledge and understanding of wholesale banking products, processes, and risks.
  • Previous experience in auditing, credit admin/control/loan documentation, trade processes, and/or wholesale banking operational risk would be a distinct advantage.
  • Possess leadership qualities and a high level of influencing and interpersonal skills.
  • A self-starter with initiative and a strong drive to achieve quality work.
  • Strong analytical and problem-solving skills.
Estimated Salary Range: SGD 18,000 - SGD 25,000 per month

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