Strategic Operations Leader

17 hours ago


Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full time
Job Overview

A highly skilled Strategic Operations Leader is sought by SWIFT SEARCH GLOBAL PTE. LTD. to drive operational excellence and lead our F&B operations team.

About the Role

The ideal candidate will possess a strong background in business management, with a minimum of 8 years of experience in F&B operations, including at least 3 years in a senior leadership role overseeing multiple outlets.

Key Responsibilities
  • Analyzing data to identify trends and opportunities that influence strategic decisions
  • Designing and implementing business continuity strategies, policies, and processes to ensure operational resilience
  • Leading crisis management efforts, providing strong guidance during critical situations
  • Establishing negotiation frameworks to drive favorable outcomes
  • Fostering innovation through managing change and inspiring leadership at all levels
  • BUILDING STRATEGIC PARTNERSHIPS WITH KEY BUSINESS STAKEHOLDERS
  • Developing a robust service recovery framework to enhance customer loyalty and satisfaction
  • Overseeing financial planning, budgeting, and resource allocation to meet organizational goals
  • Championing a culture of service excellence, driving high-quality customer experiences
  • Leveraging creativity to develop original ideas and solutions that reshape goals and reveal new possibilities
  • Promoting a culture of collaboration, learning, and continuous improvement across the organization
  • Guiding managers in formulating governance strategies and allocating resources effectively
  • Cultivating a diverse and inclusive work environment while strengthening business relationships
Requirements
  • Diploma in Business Management or a related field
  • At least 8 years of experience in F&B operations, including a minimum of 3 years in a senior leadership role overseeing multiple outlets
  • Strong ability to forecast and manage budgets, ensuring financial efficiency
  • Proven experience in developing business plans and strategies with effective control measures
  • High analytical acumen to identify trends and opportunities that influence strategic decisions
  • Proficiency in Microsoft Office tools, including PowerPoint, Word, and Excel
  • Demonstrated ability to collaborate with cross-functional leaders to achieve business KPIs
  • Self-motivated, resourceful, and well-organized, with the ability to work independently
  • Visionary leadership skills with the capacity to inspire and drive teams to achieve business results
Estimated Salary

$80,000 - $110,000 per annum, depending on experience



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