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Senior Operations Manager
2 months ago
We are seeking a highly skilled and experienced Senior Officer, Operations to join our team at Phoenix Commercial Pte. Ltd. as a key member of our operations team.
Key Responsibilities- Provide technical guidance and leadership to the team in providing engineering support to ensure the efficient running of daily building and M&E operations
- Execute effectively building maintenance programmes such as preventive and corrective regime, inspection schedules and programmes relating to the retail mall
- Oversee and ensure that the M&E services of the building are in optimal operational level, maintained in accordance to SOPs and contractual terms
- Conduct daily routine inspection on the building and M&E systems such as electrical, lighting, chiller control, air-conditioning and mechanical ventilation, pumps, fire protection, BMS and plumbing/sanitary, etc. to identify malfunction
- Inspects new installation for compliance with building guidelines, codes and safety regulations
- To report on breakdowns, irregularities, defects, maintenance activities and record stock inventories
- To attend to Tenants' feedback, complaints and service requests and ensure service assistance is rendered to the Tenants timely
- Performs troubleshooting and attend to equipment breakdown calls
- Performs assigned day-to-day repairs and rectification works promptly
- Escort, supervise and monitor contractors in routing servicing and emergency repair works
- Ensure proper recording and control of keys movement and take necessary action on remedial actions promptly
- Attend all operational issues and emergency situations promptly and rectify with minimal disruption or inconvenience
- Perform all other duties and tasks as assigned
- Diploma or Higher/NITEC in Facility Technology (Mechanical & Electrical Services)/ Facility Management/ Engineering or related disciplines
- Minimum 3 years of relevant experience in Facility Maintenance including retail mall operations
- Proficient in MS Office - Word and Excel
- Familiar with maintenance of building M&E systems
- Possess experience in painting, masonry, carpentry, and ironmongery works would be advantageous
- Good leadership and communication skills
- Dedicated and must be a good teamplayer
- Positive attitude, people-oriented and able to work independently
- Able to work rotating shifts, including weekends and Public Holidays
- Preventive Maintenance
- Troubleshooting
- Lighting
- Mechanical Ventilation
- Good Interpersonal Communication Skills
- Interpersonal Leadership
- Communication Skills
- Engineering Support
- Facility Maintenance
- Able To Work Independently
