F&B Operations Manager

4 weeks ago


Singapore MOC RESTAURANTS PTE. LTD. Full time
Restaurant Supervisor Job Description

At MOC Restaurants PTE. LTD., we are seeking a highly skilled and experienced F&B Supervisor to join our team at Ministry of Crab Dempsey. As a key member of our front of house team, you will be responsible for ensuring smooth and efficient service to our discerning customers.

Key Responsibilities

• Oversee daily front of house operations, including managing staff, inventory, and customer relationships.

• Lead and motivate the front of house team to deliver exceptional customer service and high-quality food and beverage experiences.

• Collaborate with the kitchen and bar staff to ensure seamless service and maximize customer satisfaction.

• Develop and implement strategies to improve customer satisfaction, employee engagement, and operational efficiency.

• Monitor and manage inventory, supplies, and equipment to ensure optimal levels and minimize waste.

• Maintain a clean and organized front of house area, adhering to health and safety standards.

• Participate in special events, promotions, and menu launches to drive revenue growth and customer engagement.

• Foster strong relationships with customers, colleagues, and suppliers to promote a positive and supportive work environment.

• Stay up-to-date with industry trends, best practices, and regulatory requirements to maintain our high standards.

Requirements

• 3+ years of experience in a supervisory role in a high-end restaurant or hospitality environment.

• Proven track record of excellent customer service, leadership, and team management skills.

• Strong communication and problem-solving skills, with the ability to work well under pressure.

• Proficiency in reservation and point-of-sale systems, with a strong attention to detail.



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