Restaurant Operations Manager

3 weeks ago


Singapore 1855 F&B PTE. LTD. Full time
Restaurant Supervisor Job Description

At 1855 F&B PTE. LTD., we're seeking a skilled Restaurant Supervisor to join our team. As a key member of our service staff, you will be responsible for ensuring seamless operations and exceptional customer experiences.

Key Responsibilities:
  • Coordinate guest seating and ensure timely service delivery.
  • Recognize and acknowledge regular guests, highlighting their preferences to the Restaurant Manager.
  • Monitor and address any guest complaints promptly.
  • Conduct team briefings before each service period to ensure staff are well-prepared.
  • Maintain accurate records of voided transactions and ensure no standing bills remain on the system.
  • Promote our restaurant by building a loyal customer base and maintaining a personal touch in customer service.
  • Ensure staff in your section are knowledgeable about menu items and can describe them effectively.
  • Adhere to the highest standards of cleanliness, maintenance, and setup in the restaurant and connected areas.
  • Participate in monthly stock takes, including glassware, plate, and crockery.
  • Perform miscellaneous duties as assigned by management.
Requirements and Skills:

Ingredients, Quality Control, Food Hygiene standards, Cooking, Inventory, Sanitation, Restaurant Management, Compliance, Wine, Cashiering, Customer Satisfaction, Customer Service, Cut, Hospitality

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