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Client Team Lead

2 weeks ago

Singapore beBeeService Full time $90,000 - $120,000

Are you ready to take your career to the next level? As a Client Service Manager, you will be responsible for leading a team of professionals to achieve individual and team performance goals. You will coach and mentor your team members to deliver exceptional client experiences and communicate effectively with employees to encourage awareness and performance skills.

Responsibilities:

  • Manage a team of up to 25 associates to achieve performance goals.
  • Directly supervise daily tasks and responsibilities.
  • Provide leadership, guidance, and feedback on individual performance.
  • Create and foster a trusting and engaging work environment.
  • Ensure a culture of accountability, integrity, and respect.
  • Participate in group projects and continuous quality improvement activities.
  • Assess risk when business decisions are made and adhere to relevant laws, rules, and regulations.

Qualifications:

  • 5-8 years of relevant experience.
  • Project management experience.

Benefits:

Citi is an equal opportunity employer. We offer a dynamic and inclusive work environment where you can grow professionally and personally.

Other Opportunities:

We are committed to diversity and inclusion. If you are a person with a disability and need a reasonable accommodation, please review our accessibility policy.