Cashier - Marina Bay Sands
3 days ago
Job Scope
As a Cashier at Marina Bay Sands, you will be responsible for providing fast, friendly, and efficient service to guests. You will be the first point of contact for guests and will be responsible for processing cash, comp, coupon, or credit card transactions.
Key Responsibilities
- Provide exceptional customer service to guests, ensuring that their needs are met and exceeded.
- Process transactions accurately and efficiently, handling cash, comp, coupon, or credit card payments.
- Handle all cash transactions, including accepting money, comps, coupons, and credit cards, and calculating change accurately.
- Ensure that charges are correct and that the guest's signature is legible.
- Enter particulars of sales and payment into the POS system.
- Account for guest checks as either used or unused.
- Complete required paperwork when handling comps, coupons, and room charges.
- Pre-number all guest checks in a continuous sequence and record the numbers in a control book.
- Group all cash and credit card checks for the shift and hand them to management at the end of the shift.
- Prepare proper accounting for both the daily cash receipts and cash float.
- Prepare daily cash remittance report.
- Ensure the daily collections received are placed inside remittance envelope and put into Drop-safe with witness.
- Be responsible for all missing checks and the cash balance of the cash register assigned, according to policies.
- Handle all overages in accordance with Cashier Variance Procedures.
- Maintain count and balance of bank float at the beginning and end of each shift.
- Record all matters in the log book and refer to the log book at the beginning of shift.
- Emphasize good personal behavior as per guidelines laid down in the Team Member Handbook and promote the spirit of teamwork.
- Maintain personal grooming as per property's procedures.
- Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
Job Requirements
- Minimum Secondary school education with 'O' Level passes; Diploma in any field is an advantage.
- Minimum 2 years in a guest service/guest contact roles, preferably in a hospitality organization.
- Possess food hygiene and safety certification.
- Able to work on rotating shifts, weekends, and public holidays.
- Possess a well-groomed, professional appearance.
Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.
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