Key Client Relationship Manager

2 weeks ago

Singapore beBeeaccount Full time $70,000 - $100,000
Account Manager Job Overview

We are seeking a talented Account Manager to oversee assigned client accounts, nurturing relationships with key stakeholders and ensuring high levels of customer satisfaction. This role involves managing all aspects of daily account operations, reporting directly to the Director, and handling client issues promptly and effectively.

The ideal candidate will have prior experience in customer service within the logistics or supply chain industry, strong communication and presentation skills, and proficiency in Microsoft Office. Fluency in both English and Korean is required for effective communication with clients.

  • Serve as the primary contact for clients, fostering strong and lasting relationships.
  • Plan, organize, and lead regular business and performance review meetings.
  • Conduct training sessions and workshops for clients and their vendors.
  • Manage client accounts across various industries within the APAC region.
  • Prioritize and execute tasks efficiently in a fast-paced environment with keen attention to detail.
  • Demonstrate deep understanding of your portfolio, including escalation and troubleshooting.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Bachelor's degree in Business Administration, Logistics, Statistics, or a related field.
  • Prior experience in customer service within the logistics or supply chain industry.
  • Strong communication and presentation skills.
  • Proficiency in Microsoft Office, especially Excel; familiarity with SQL is a plus.
  • Excellent interpersonal and relationship management abilities.
  • Capable of handling multiple projects and clients simultaneously.
  • Analytical mindset with strategic thinking capabilities.
  • Self-motivated, adaptable, and dependable.
  • Quick learner who thrives in dynamic environments.
Benefits

This role offers:

  • Fulfilling work in a dynamic environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
About the Role

This position is an excellent opportunity for individuals who are passionate about building strong relationships and delivering exceptional customer service. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.

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