Senior Operations Manager

3 weeks ago


Singapore CALIBRATE HEALTH PTE. LTD. Full time
Key Responsibilities

As a Senior Operations Manager at Calibrate Health PTE. LTD., you will oversee daily operations and deliver exceptional customer service in a high-energy healthcare setting.

Key Accountabilities:

  • Operations & Financial Management: Streamline daily operations, ensure efficient administration, manage budgets, track expenses, and maintain accurate financial records
  • Team Leadership: Guide, train, and mentor receptionists, conduct progress reviews, and create a supportive work environment
  • Patient Relations: Welcome patients warmly, handle scheduling and inquiries, and ensure a smooth, friendly experience at each visit
  • Inventory & Compliance: Oversee clinic supplies, uphold health and safety standards, and manage relationships with suppliers and clients
  • Onboarding & Confidentiality: Onboard new patients, explain clinic policies, and ensure the highest standards of data protection and privacy
  • Financial & Record Keeping: Manage payroll, track leave, coordinate with the accountant, and handle banking transactions

Requirements:

  • Strong organizational, communication, and multitasking abilities with a keen eye for detail
  • Proven leadership skills, committed to delivering a high standard of service
  • Basic accounting and bookkeeping experience; proficiency in MS Office and Google Suite
  • Background in healthcare administration or customer service is preferred but not required
  • Adaptable, resourceful, and comfortable in a fast-paced environment

Why Work with Us:

We offer a supportive, tight-knit team environment with opportunities for growth and development. If you're passionate about delivering exceptional customer service and leading a dynamic team, we'd love to hear from you.


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