Technical Support Specialist for Power Platform

1 day ago


Singapore BLUE OCEAN SYSTEMS INFOTECH PTE. LTD. Full time
Job Description:

We are seeking a highly skilled Technical Support Specialist to join our team at Blue Ocean Systems Infotech PTE. LTD. in Singapore.

The ideal candidate will have a strong background in software support engineering and experience with Microsoft Power Platform, specifically Power Apps and Power Automate.

Key Responsibilities:
  • Taking over the maintenance of existing apps and new apps that will be deployed, including adding new modules or functionality.
  • Documenting each taken-over app in a standard documentation format to enable maintenance and support.
  • Troubleshooting and solving issues raised by users of the apps, working with MS and IT teams as needed.
  • Supporting configuration change requests for apps, including editing of labels and Power Automate flows.
  • Logging all tickets raised by users and providing monthly reports on ticket status and trends.
Requirements:
  • A minimum of 3 years of Software Support Engineering experience.
  • At least 1 year of Microsoft Power Apps and Power Automate development experience, with a focus on C# development and SharePoint Lists or Dataverse as the underlying database.
  • Strong English writing and documentation skills, with attention to detail.
  • Familiarity with Microsoft Teams and SharePoint, with the ability to organize and archive information in SharePoint.
Estimated Salary:

S$80,000 - S$120,000 per annum, depending on experience.

About Us:

Blue Ocean Systems Infotech PTE. LTD. is a leading technology company in Singapore, dedicated to delivering innovative solutions to our clients. We offer a dynamic and supportive work environment, with opportunities for growth and professional development.



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