Senior Power Platform Support Specialist

22 hours ago


Singapore UIC ASIAN COMPUTER SERVICES PTE LTD Full time

We are seeking a highly skilled and experienced Senior Power Platform Support Specialist to join our Managed Services team at UIC ASIAN COMPUTER SERVICES PTE LTD.

**Job Summary:**

The ideal candidate will possess strong knowledge and experience in supporting Microsoft Power BI, Power Apps, Power Automate, and related Power Platform services. This role requires excellent technical skills, problem-solving abilities, and strong communication skills to engage with clients and internal stakeholders.

**Key Responsibilities:**

  • Technical Support:
    • Provide expert support for Power BI, Power Apps, and Power Automate, including troubleshooting and resolving technical issues.
    • Monitor system performance and implement measures to optimize resource usage and performance across Power Platform services.
  • Client Engagement & Support:
    • Act as the primary point of contact for clients for all Power BI and Power Platform support-related queries.
    • Ensure timely communication and resolution of tickets in line with service level agreements.
  • Development & Configuration:
    • Provide configuration and development assistance for Power BI reports and dashboards, Power Apps applications, and Power Automate flows as required.
    • Collaborate with clients to understand reporting needs, design solutions, and implement enhancements to Power BI reports and Power Platform apps.
  • Continuous Improvement:
    • Stay up-to-date with the latest features, best practices, and updates within Power BI and the broader Power Platform.
    • Provide recommendations to improve the scalability, reliability, and efficiency of Power Platform services.

**Required Skills & Qualifications:**

  • Technical Skills:
    • Strong knowledge and experience with Microsoft Power BI, including DAX, Power Query, and data modeling.
    • Experience with Power Apps and Power Automate (Flow) for designing and troubleshooting solutions.
    • Familiarity with SQL databases and data integration concepts.
    • Knowledge of Azure cloud services is a plus.
  • Experience:
    • Minimum of 3 years of experience in a similar role supporting Power BI and Power Platform solutions.
  • Soft Skills:
    • Strong communication skills and ability to engage with clients and internal stakeholders.
    • Analytical and problem-solving mindset with the ability to prioritize and manage multiple tasks effectively.

Estimated Salary: $80,000 - $120,000 per annum, depending on experience and qualifications.

We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.



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