Power Platform Support Specialist

6 hours ago


Singapore BLUE OCEAN SYSTEMS INFOTECH PTE. LTD. Full time
Job Description

We are seeking an experienced Power Platform Support Specialist to join our team at Blue Ocean Systems Infotech PTE. LTD.

About the Role:

The successful candidate will be responsible for providing technical support and maintenance for our Microsoft Power Platform applications, including Power Apps and Power Automate.

Key Responsibilities:

  1. Maintain and enhance existing Power Apps and Power Automate flows, including troubleshooting and resolving issues raised by users.
  2. Document all taken-over apps in a standard documentation format to enable ongoing maintenance and support.
  3. Collaborate with IT teams and vendors to troubleshoot and resolve MS platform-related issues.
  4. Support configuration change requests for apps, including editing labels and automating flows.
  5. Log all tickets raised by users and provide monthly reports on ticket status and trends.
  6. Meet with Low Code CoE team monthly to review reports and highlight opportunities to enhance AMS operations.
  7. Identify recurring and systemic issues with our apps, Power Platform, policies, and processes, and propose solutions.

Requirements:

  • A minimum of 3 years of Software Support Engineering experience.
  • At least 1 year of Microsoft Power Apps and Power Automate development experience.
  • Competent in English writing and documentation, with strong attention to detail.
  • Familiarity with Microsoft Teams and SharePoint, with knowledge of organizing and archiving information in SharePoint.

What We Offer:

An estimated salary of SGD $8,500 - $10,500 per month, depending on experience and qualifications.



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