Power Platform Support Specialist
6 hours ago
We are seeking an experienced Power Platform Support Specialist to join our team at Blue Ocean Systems Infotech PTE. LTD.
About the Role:
The successful candidate will be responsible for providing technical support and maintenance for our Microsoft Power Platform applications, including Power Apps and Power Automate.
Key Responsibilities:
- Maintain and enhance existing Power Apps and Power Automate flows, including troubleshooting and resolving issues raised by users.
- Document all taken-over apps in a standard documentation format to enable ongoing maintenance and support.
- Collaborate with IT teams and vendors to troubleshoot and resolve MS platform-related issues.
- Support configuration change requests for apps, including editing labels and automating flows.
- Log all tickets raised by users and provide monthly reports on ticket status and trends.
- Meet with Low Code CoE team monthly to review reports and highlight opportunities to enhance AMS operations.
- Identify recurring and systemic issues with our apps, Power Platform, policies, and processes, and propose solutions.
Requirements:
- A minimum of 3 years of Software Support Engineering experience.
- At least 1 year of Microsoft Power Apps and Power Automate development experience.
- Competent in English writing and documentation, with strong attention to detail.
- Familiarity with Microsoft Teams and SharePoint, with knowledge of organizing and archiving information in SharePoint.
What We Offer:
An estimated salary of SGD $8,500 - $10,500 per month, depending on experience and qualifications.
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