Sales and Service Specialist
2 months ago
Job Overview
Bulgari S.P.A is seeking a dynamic and motivated Client Advisor to join our team in Singapore.
Job Purpose:
As a Brand Ambassador, the successful candidate will deliver an exceptional and memorable experience to customers, creating, stimulating, and maximizing sales opportunities to reach store sales and profit targets while providing excellent customer service.
Key Responsibilities:
- Establish and nurture relationships with existing clients to enhance client experience and boost sales.
- Attract and engage new customers by offering personalized advice and introducing them to the brand.
- Manage the sales process according to established standards.
- Contribute to achieving store and service Key Performance Indicators (KPIs), and follow all sales procedures and guidelines.
- Carry out 1-1 Customer Relationship Management (CRM) activities as directed by the Store Manager.
- Provide all After Sales services and other relevant ad-hoc duties.
Requirements:
- A solid understanding of the Luxury business.
- Strong sales skills and a results-oriented approach.
- A conversationalist, resourceful, and customer-focused individual.
- Able to execute store procedures and processes.
- Familiar with CRM techniques, tools, and other store operation applications.
Company Culture:
Bulgari S.P.A is an equal opportunity employer. We value individuality and strive to create a workplace where people feel engaged, respected, valued, connected, and heard. A place where everyone belongs.
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