Technical API Support Specialist

2 days ago

Singapore beBeeApi Full time

At Bitget, we're shaping the future of finance with our cutting-edge digital assets ecosystem.

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We're part of a rapidly growing industry that's changing the way people interact with money.

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As an API Technical Support Specialist, you'll be at the forefront of this revolution, working closely with customers to ensure seamless integration and usage of our API interface.

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You'll be responsible for creating detailed documentation, including interface guides, sample codes, and use cases, to help customers navigate our API with ease.

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A key part of your role will be providing training and support to customers, explaining the design, functionality, and best practices of our API interfaces.

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When issues arise, you'll work with our development team to diagnose and resolve problems, optimizing the stability and performance of our API interface.

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To succeed in this role, you'll need a solid understanding of software engineering principles, experience with API documentation, and excellent communication skills.

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If you're passionate about the future of finance and eager to join a dynamic team, please consider applying.

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Join us in shaping the future of digital transactions and empowering customers to achieve their goals.

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Work collaboratively with cross-functional teams to drive innovation and deliver exceptional results.

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Enjoy a fast-paced environment where no two days are the same, and every challenge is an opportunity to grow.

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Pursue opportunities to develop new skills, expand your expertise, and make meaningful contributions to our mission.

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Bachelor's degree or higher in computer science, software engineering, or related field required.

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1+ year of experience in API technical support, software development, or related technical support desired.

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Strong proficiency in English listening and speaking essential.

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Familiarity with blockchain technology and digital assets preferred but not required.

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Excellent problem-solving skills, attention to detail, and ability to work under pressure.

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Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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This role offers a unique chance to be part of a global company with a diverse and inclusive culture.

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The ideal candidate will be ambitious, flexible, and passionate about delivering exceptional results.

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