
API Integration Specialist
9 hours ago
We are seeking a skilled Technical Support Specialist to provide high-quality technical assistance to customers.
Key Responsibilities:
- Provide API integration and technical support to help customers smoothly integrate and use the API interface provided by the company.
- Write and maintain detailed API documents, including interface documents, sample codes, use cases, etc., to ensure that the documents are clear and easy to understand.
- Provide API usage training for customers, explain the design, functions and best practices of API interfaces, and help customers understand and effectively use APIs.
- Troubleshoot and resolve API-related issues, including interface call errors, performance issues, permission issues, etc.
- Work with the development team to analyze and resolve technical failures of the API and optimize the stability and performance of the API interface.
- Bachelor degree or above in Computer Science, Software Engineering or related field.
- More than 1 year of experience in API technical support, software development or related technical support.
- Relevant experience in API document writing, interface debugging and integration testing.
- Proficient in English listening and speaking.
- Excellent communication and service capabilities.
We offer a dynamic and supportive work environment, competitive salaries and benefits, and opportunities for career growth and development.
Our team is passionate about blockchain technology and digital assets, and we believe that they have the potential to change finance in a way no other technology can.
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