Api Technical Consultant

1 week ago


Singapore SALT TALENT SEARCH PTE. LTD. Full time

Salt is hiring API Technical Consultant for a Social Media client for 6 months & renewable contract role. You will be the key service point of contact for the day-to-day issue management and prevention of all the major API Developers integration issues across the multiple products.

**What you’ll do**:

- Manage technical and product issues for customers building on APIs, delivering the highest level of customer satisfaction.
- Serve as the primary technical point of contact for multiple business products.
- Guide our partners and clients to successful integrations with client APIs and Marketing solutions through deep technical collaboration and a focus on delivering business success.
- Work closely with internal product and program managers to understand how clients can best use our APIs to further drive performance of their business metrics.
- Conduct high-impact services including customized product training, product reviews, feature request prioritization, and on-site visits
- Become an expert in the Ads API, Graph API, our products, and your customers to provide effective operational and technical consultation

**What you’ll need**:

- Relevant years of working experience, at least 4+ years
- Technical Support on API (can read/write scripts, debug and troubleshoot)
- 40% support of the work in solving partner's issues via tickets and 60% on product integrations like finding insights, helping partners integrate using our APIs, Debugging, troubleshooting.

CEI No: R1659595 / EA No: 07C3147



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