Guest Service Liaison

5 days ago


Singapore HOTEL 1855 OPCO PTE. LTD. Full time
Hospitality Expert - Guest Relations Officer

We are seeking a highly skilled and experienced Guest Relations Officer to join our team at HOTEL 1855 OPCO PTE. LTD. As a key member of our front-of-house staff, you will be responsible for delivering exceptional guest experiences from arrival to departure.

About the Role

Our ideal candidate will have previous experience in a customer service or hospitality role and possess excellent communication and interpersonal skills. You will be expected to work efficiently and effectively to ensure seamless check-in and check-out procedures, address guest inquiries, requests, and concerns promptly and professionally.

In this dynamic and fast-paced environment, you will need to multitask and demonstrate strong attention to detail and organizational abilities. We value passion, enthusiasm, and a positive attitude in all our employees, so if you're looking for a challenging yet rewarding opportunity to excel in your career, we encourage you to apply.

Key Responsibilities
  • Greet guests upon arrival and provide a warm welcome, setting the tone for their stay.
  • Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy.
  • Address guest inquiries, requests, and concerns promptly and professionally.
  • Anticipate guests' needs and go above and beyond to exceed their expectations.
  • Coordinate with other hotel departments to ensure seamless guest experiences.
Requirements

To succeed in this role, you will need:

  • Previous experience in a customer service or hospitality role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational abilities.
  • Ability to multitask and thrive in a fast-paced environment.
What We Offer
  • A competitive salary range of SGD $30,000 - $45,000 per annum.
  • The opportunity to work in a young and fun team dedicated to delivering outstanding hospitality.
  • A supportive work environment where your contributions are valued and recognized.
  • Experience the excitement of working in a boutique hotel setting with unique challenges and rewards.


  • Singapore ENVISION ENERGY SINGAPORE PTE. LTD. Full time

    About Us Envision Energy is the world's leading smart wind power technology and energy storage solution company. Through its global R&D network, Envision Energy has created many firsts in the wind power and energy storage market worldwide, providing people with a sufficient supply of clean, safe and affordable energy. Job Summary We are seeking an...


  • Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full time

    We are seeking a highly skilled and experienced Customer Service Liaison to join our team at THE RITZ-CARLTON, MILLENIA SINGAPORE. In this role, you will be responsible for providing exceptional customer service to our guests, responding to their requests and resolving any issues that may arise.The ideal candidate will have a strong background in customer...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job OverviewThe Supreme HR Advisory Pte Ltd is seeking an experienced Executive Meeting and Guest Liaison Specialist to join our team. This role involves providing exceptional guest services, coordinating events, and ensuring seamless meeting room operations.


  • Singapore SG HOTELS PTE. LTD. Full time

    Role OverviewThis dynamic role offers a unique opportunity to excel in the hospitality industry as a Guest Experience Liaison at SG Hotels Pte. Ltd.About Our CompanyWe operate four boutique hotels in Singapore: Maxwell Reserve, Duxton Reserve, The Vagabond Club, and The Serangoon Club. Our commitment to delivering exceptional guest experiences sets us apart...


  • Singapore ENVISION ENERGY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout UsEnvision Energy is the world's leading smart wind power technology and energy storage solution company. Through its global R&D network, Envision Energy has created many firsts in the wind power and energy storage market worldwide, providing people with a sufficient supply of clean, safe and affordable energy.Job SummaryWe are...


  • Singapore PARKROYAL COLLECTION MARINA BAY, SINGAPORE Full time

    About UsPARKROYAL COLLECTION MARINA BAY, SINGAPORE is a renowned hotel that embodies the essence of luxury and comfort.We are currently seeking a highly skilled and dedicated individual to fill the role of Hotel Concierge and Guest Liaison.


  • Singapore METROPOLITAN YOUNG MEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

    Job OverviewThe Metropolitan Young Men's Christian Association of Singapore is seeking a highly skilled and dedicated Customer Service Liaison to join our team.About the RoleThis is an exciting opportunity for individuals who possess excellent communication skills, are customer-focused, and have a passion for delivering exceptional service. As a Customer...


  • Singapore Marriott International Full time

    OverviewThe Customer Service Liaison will be responsible for providing exceptional service to guests, ensuring their needs are met and exceeded.About the RoleThis role involves interacting with guests, responding to their requests and resolving any issues they may encounter. The successful candidate will have excellent communication skills, both written and...


  • Singapore LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. Full time

    Job SummaryWe are seeking a highly motivated Guest Relations Officer to join our team at LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD.The successful candidate will be responsible for providing exceptional guest experiences, ensuring seamless service delivery, and maintaining a high level of customer satisfaction.Key ResponsibilitiesWelcome guests in a courteous...


  • Singapore Marina Bay Sands Full time

    Job Title: Customer Service LiaisonAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Guest Service Agent at Marina Bay Sands.Key Responsibilities:Maintain uniform inventory, ensuring they are organized correctly and neatly at designated areas.Assist Team Members and guests with queries or requests at the...


  • Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    Roles & ResponsibilitiesProvide exceptional guest service and support to ensure a memorable experience at The Westin Singapore.Act as a liaison between guests and the hotel team, responding to guest requests and resolving any issues in a timely and professional manner.Operate the hotel switchboard, handling guest calls, messages, and emails with attention to...


  • Singapore NAFA SYSTEM SERVICES PTE LTD Full time

    Job OverviewNAFA SYSTEM SERVICES PTE LTD is seeking a dedicated Housekeeping Liaison to join our team. As a Housekeeping Liaison, you will play a crucial role in maintaining the cleanliness and comfort of our guest rooms.Salary: SGD $25,000 - $35,000 per annumJob DescriptionWe are looking for an individual who is detail-oriented, flexible, and able to work...


  • Singapore AMARA SINGAPORE Full time

    Roles & ResponsibilitiesRESPONSIBILITIES:1. Spend ample time in lobby to welcome and solicit guests for feedback.2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.3. Resolve guests complaints to their satisfaction.4. Patrol with Security the hotel premises to ensure orderliness.5. Responsible for the Guest Service Manager...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job OverviewWelcome to The Supreme HR Advisory Pte Ltd, where we pride ourselves on delivering exceptional customer experiences. We are seeking a highly skilled Customer Service Liaison to join our team!Key Responsibilities:Welcome and assist visitors with professionalism and courtesy.Handle concierge duties with ease and efficiency.Ensure visiting guests'...


  • Singapore Marina Bay Sands Full time

    Job ScopeAs a Pool Guest Service Agent at Marina Bay Sands, you will be part of the team operating one of the world's most iconic infinity pools. Your role will involve delivering exceptional guest service to ensure a luxurious experience for our guests, leaving them with unforgettable memories.Key ResponsibilitiesWarmly welcome and engage all guests...


  • Singapore Far East Organization Full time

    Job DescriptionWe are seeking a skilled and detail-oriented Customer Service Liaison for Apartment Maintenance to join our team at Far East Organization.ResponsibilitiesClean occupied and checkout apartments according to serviced residences' standards and procedures, ensuring a high level of cleanliness and comfort for our guests.Restock all items (linens,...


  • Singapore Artyzen Hospitality Group Full time

    Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage...


  • Singapore LABRADOR HILL PTE. LTD. Full time

    Job Title: Front Office LiaisonWe are seeking a skilled and dedicated Front Office Liaison to join our team at Labrador Hill PTE. LTD.About the Role:Perform all check-in and check-out tasks, ensuring seamless guest experiences.Manage online and phone reservations, effectively utilizing technology to streamline operations.Inform customers about payment...


  • Singapore RSM STONE FOREST ACCOUNTSERVE PTE. LTD. Full time

    OverviewRSM Stone Forest AccountServe PTE. LTD. seeks a highly skilled Customer Service Liaison to join our team in [Location].About the RoleWe are looking for an exceptional individual who can effectively manage multiple tasks while providing customers with the best possible service.Job ResponsibilitiesMailroom Management: Receive, process, sort, and...


  • Singapore PAN PACIFIC SERVICED SUITES BEACH ROAD Full time

    Position summary statement: Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as a role model,...