Highly Motivated Merchant Onboarding Professional Wanted

2 weeks ago


Singapore beBeeCustomer Full time $3,500
Job Title:

Merchant Onboarding Coordinator


Job Description:
As a key member of our Merchant Onboarding team, you will be responsible for managing the end-to-end onboarding process. This includes liaising with various stakeholders for approvals, addressing merchant inquiries and handling investigations via email and phone calls.
The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. If you are a results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply.
Key Responsibilities:
  • Oversee the entire Merchant Onboarding Application process ensuring smooth coordination and timely approvals.
  • Act as the primary point of contact for merchant inquiries providing prompt assistance and resolution.
  • Maintain regular communication with merchants providing periodic updates on their application status.
  • Track sales referrals from banking business units and various sales channels.
  • Generate and compile weekly sales tracking and merchant onboarding reports for internal review.
  • Perform administrative tasks including document verification and system record checks to ensure accuracy and compliance.
  • Support the sales team in daily operations to achieve departmental objectives.
  • Develop a strong understanding of payment services and merchant requirements to enhance client support.
  • Assist with ad-hoc projects administrative duties and other tasks as assigned.
Required Skills and Qualifications:
  • Proficient in Microsoft Word Excel and PowerPoint.
  • Diploma or Degree in any field.
Benefits:

We offer a competitive salary and benefits package.

Others:

Excellent Communication Skills Sales Referrals Interpersonal Skills Risk Management PowerPoint Compliance Banking Excel Microsoft Word Regulatory Requirements Customer Service



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