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Merchant Onboarding Specialist

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Singapore beBeeCompliance Full time $40,000 - $80,000

We are looking for a detail-oriented individual to join our team as a key player in merchant onboarding and compliance.

Key Responsibilities:
  • Collaborate with sales managers to assist merchants in gathering required documentation for onboarding and compliance purposes.
  • Verify all submitted merchant documents to ensure accuracy and compliance with internal policies and regulatory requirements.
  • Provide guidance and support to merchants regarding documentation-related queries.
  • Work closely with internal teams to ensure a seamless onboarding experience for merchants.
  • Maintain and update merchant records and documentation in accordance with company policies.
  • Support the resolution of any documentation discrepancies or issues.
  • Assist in preparing merchant-related reports and operational updates.
Requirements:
  • Strong attention to detail and a meticulous approach to reviewing documents.
  • Excellent communication skills to liaise effectively with merchants and internal teams.
  • Ability to work collaboratively with sales managers and other departments.
  • Prior experience in operations, documentation management, or customer support is an advantage.
  • Familiarity with compliance requirements in the financial or payment services industry is a plus.
  • A proactive mindset with strong organizational and problem-solving skills.

The ideal candidate will possess excellent communication and interpersonal skills, be able to work independently, and have a strong attention to detail.