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Merchant Onboarding Specialist

2 weeks ago

Singapore beBeeCustomer Full time $35,000 - $45,000
Job Opportunity:

You have a chance to be part of the Merchant Onboarding team, managing the end-to-end onboarding process, including liaising with various stakeholders for approvals, addressing merchant inquiries, and handling investigations via email and phone calls.

Key Responsibilities:
  • Oversee the entire Merchant Onboarding Application process, ensuring smooth coordination and timely approvals.
  • Act as the primary point of contact for merchant inquiries, providing prompt assistance and resolution.
  • Maintain regular communication with merchants, providing periodic updates on their application status.
  • Track sales referrals from banking business units and various sales channels.
  • Generate and compile weekly sales tracking and merchant onboarding reports for internal review.
  • Perform administrative tasks, including document verification and system record checks, to ensure accuracy and compliance.
  • Support the sales team in daily operations to achieve departmental objectives.
  • Develop a strong understanding of payment services and merchant requirements to enhance client support.
  • Assist with ad-hoc projects, administrative duties, and other tasks as assigned.


Required Skills and Qualifications:
  • Diploma or Degree in any field
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Ability to work beyond office hours when needed.


Benefits and More:

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Tell employers what skills you have

Excellent Communication Skills Sales Referrals Interpersonal Skills Risk Management PowerPoint Compliance Banking Excel Microsoft Word Regulatory Requirements Customer Service