L1 Support Specialist

Job Opportunity "> We are seeking a seasoned L1 Support Specialist to provide on-site technical support to our users, collaborating closely with the central IT hub team on operational support and working together with the APAC Transformation team on strategic projects. "> Main Responsibilities: ">"> Implement IT Onboarding & Offboarding processes in...

**Responsibilities**: - Act as first line of technical support to client's customers on learning platform - Work closely with customer support team members - Log call tickets accurately using ticketing system - Users information gatherings on issues/ requests - Troubleshoot, diagnose and resolve issues at L1 - Facilitate meetings and work closely with L2 &...

Join to apply for the Desktop Support (L1)role at Michael Page . The opportunity to work in a professional and supportive environment. A chance to enhance your skills and knowledge in the technology sector. About Our Client Our esteemed client is a wholly owned subsidiary of a global asset management group, specialising in macroeconomic and fixed-income...

We are looking for Application Support Analyst (L1). Responsibilities and Requirements - Resolve Service Requests with available workarounds - Handle minor fixes and development using Outsystems and Ruby on Rails - Diploma in Computer Science, Information Technology, or related disciplines - At least 2 years of network or voice experience in L1 support

We are seeking an **L1 Support Engineer**to provide first-line support for IT systems, ensuring system uptime and incident resolution in accordance with SLA commitments. This role requires round-the-clock monitoring, troubleshooting, and coordination with technical teams and vendors. **Key Responsibilities**: - Monitor and maintain systems (hardware &...

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below - Oversight and management of Operation JIRA support tickets coming in for the system - Communicating directly with users to help resolve their issues - Analysing trends on the operations and...

Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

Join to apply for the L1 Support Engineer role at Epergne Solutions Responsibilities: Manage patching and vulnerability assessments for infrastructure across data centers. Apply patches on Database systems (MSSQL, Oracle) and Linux servers. Monitor systems for successful patch deployment; generate compliance and effectiveness reports. Perform daily health...

We are seeking an L1 Support Engineer to provide first-line support for IT systems, ensuring system uptime and incident resolution in accordance with SLA commitments. This role requires round-the-clock monitoring, troubleshooting, and coordination with technical teams and vendors.Key Responsibilities:Monitor and maintain systems (hardware & software) to...

We are seeking an L1 Support Engineer to provide first-line support for IT systems, ensuring system uptime and incident resolution in accordance with SLA commitments. This role requires round-the-clock monitoring, troubleshooting, and coordination with technical teams and vendors.Key Responsibilities: Monitor and maintain systems (hardware & software) to...