ServiceNow Implementation Expert

6 days ago

Singapore beBeeBusinessAnalyst Full time $80,000 - $120,000

We are seeking a seasoned professional to join our organization as a ServiceNow Business Analyst Expert. This is an exciting opportunity for an experienced business analyst who wants to leverage their expertise in ServiceNow to drive process improvements and streamline internal organizational processes.

As a Business Analyst - ServiceNow Expert, you will play a pivotal role in the implementation of ServiceNow across our organization. Your primary responsibility will be to work closely with cross-functional teams, external vendors, and ServiceNow COE to design and implement business processes that meet the needs of our stakeholders.

You will be responsible for capturing business requirements, analyzing and documenting business needs, designing workflows, and ensuring seamless integration with surrounding systems. Your expertise in ServiceNow platform and its capabilities will be invaluable in driving process improvements and streamlining internal organization approval processes.

Key Responsibilities:
  • Capture business requirement gathering, process mapping, and walk-throughs
  • Document business requirements for various modules and ensure alignment with organizational needs
  • Design and document workflow solutions on ServiceNow
  • Work closely with customer cross-functional teams, external vendors, and ServiceNow COE
  • Report to the ServiceNow Lead/Project Manager/Program Lead for NSC PATH implementation

To be successful in this role, you must have a strong understanding of ServiceNow platform and its capabilities. Additionally, you should have experience in designing and implementing travel, claim request approval, invoice creation and approval, budget application approval, and discount approval applications. Proven working experience with ERP integrated applications is also highly desirable.

Requirements:
  • Bachelor's degree in IT, Finance, or Business
  • 3+ years of working experience as a Functional Consultant or in similar business process
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively in a team environment
Benefits:
  • Opportunity to work with a leading organization in the industry
  • Chance to contribute to process improvements and drive business growth
  • Collaborative and dynamic work environment
Others:
  • Professional development opportunities
  • Competitive compensation package

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