ServiceNow Expert Architect

3 days ago

Singapore beBeeServiceNow Full time $90,000 - $120,000

ServiceNow Expert

We are seeking a seasoned ServiceNow expert to lead our team in designing, configuring, and implementing ServiceNow solutions across various enterprise domains.

Key Responsibilities:

  • Implement and configure ServiceNow applications across modules such as ITSM, CSM, GRC, HRSD, and ITOM.
  • Develop custom applications and workflows using ServiceNow Studio, Flow Designer, and scripting.
  • Participate in requirement-gathering sessions and translate business needs into technical specifications.
  • Perform platform upgrades, patching, and health checks.
  • Integrate ServiceNow with third-party systems via REST/SOAP, MID servers, and other interfaces.
  • Support user acceptance testing (UAT) and post-implementation support.
  • Stay updated on ServiceNow releases, features, and industry best practices to ensure continuous improvement.
  • Perform regular system audits and ensure data accuracy and integrity within the ServiceNow platform.

Required Skills:

  • Minimum 5 years of hands-on experience with ServiceNow development and administration.
  • Strong grasp of ServiceNow scripting (Client Script, Business Rules, Script Includes).
  • Experience with at least one ServiceNow module (e.g., CSM, HRSD, GRC, ITSM, ITOM).
  • Knowledge of CMDB, Service Catalog, and Access Control Rules.
  • Experience integrating external systems with ServiceNow (REST, SOAP APIs).
  • Certified System Administrator (CSA) & Certified Application Developer is a must; one or more CIS certifications (ITSM, HR, CSM, etc.) is a plus.

This is a unique opportunity for a skilled ServiceNow professional to join our team and contribute to the success of our organization.

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